Terms and Conditions

1. Booking and Reservations

1.1 Confirmation: All bookings and reservations are subject to availability and confirmation by MCR-Mumbai Car Rental Services.

1.2 Minimum Age: For self-drive services, the minimum age requirement is 21 years, and the driver must possess a valid driver’s license.

1.3 Payment: Full payment is required at the time of booking. Payment options and details will be provided during the reservation process.

2. Cancellation and Refunds

2.1 Cancellation Policy: Cancellations made within 48 hours of the scheduled pick-up time may incur charges. Refer to our cancellation policy for specific details.

2.2 Refunds: Refunds for cancellations will be processed in accordance with our refund policy. No-shows are non-refundable.

3. Vehicle Usage and Responsibilities

3.1 Authorized Drivers: Only individuals listed during the booking process are authorized to drive the rented vehicles.

3.2 Vehicle Return: Vehicles must be returned on time and in the same condition as when rented. Late returns may incur additional charges.

3.3 Prohibited Activities: Smoking, transporting pets (unless otherwise specified), and using the vehicle for illegal activities are strictly prohibited.

4. Insurance and Liability

4.1 Insurance Coverage: All rental vehicles come with basic insurance coverage. Additional insurance options may be available, and customers are encouraged to review and choose coverage that suits their needs.

4.2 Liability: Customers are liable for any damages, fines, or penalties incurred during the rental period.

5. Miscellaneous

5.1 Modification of Booking: Changes to bookings must be made in advance and are subject to availability.

5.2 Force Majeure: MCR-Mumbai Car Rental Services is not liable for failure to perform its obligations due to unforeseen circumstances such as natural disasters, strikes, or government regulations.

5.3 Privacy Policy: Customer information is treated with the utmost confidentiality. Please refer to our Privacy Policy for details on data handling.

6. Dispute Resolution

6.1 Resolution Process: Any disputes or disagreements will be resolved through negotiations and, if necessary, through legal means as per the laws of the jurisdiction.

7. Termination of Services

7.1 Termination: MCR-Mumbai Car Rental Services reserves the right to terminate services in the event of a violation of terms and conditions or unsafe use of rented vehicles.

By proceeding with a booking, you acknowledge and agree to adhere to the above terms and conditions outlined by MCR-Mumbai Car Rental Services. It is recommended to carefully read and understand these terms before confirming your reservation. These terms are subject to change, and any updates will be communicated through our official channels.

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